Privacy Policy

Extoria Inc. (hereinafter referred to as "the Company") recognizes the importance of protecting the personal information of our customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). We are committed to appropriate handling and protection of personal information in accordance with this Privacy Policy (hereinafter referred to as this "Policy").

1. Definition of Personal Information

In this Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual by name, date of birth, or other description contained in such information (including information that can be easily cross-referenced with other information and thereby identify a specific individual), or information containing personal identification codes.

2. Methods of Collecting Personal Information

The Company may collect your personal information when you use our services or contact us. The information we collect includes:

• Name, email address, phone number
• Company name, department name, job title
• Inquiry content
• Service usage history
• Information collected using technologies such as cookies

3. Purpose of Use of Personal Information

The Company uses the collected personal information for the following purposes:

• To provide, maintain, and improve our services
• To respond to inquiries from customers
• To deliver important notices regarding services
• To provide information about new services, features, and campaigns
• To investigate violations of terms of service
• For marketing analysis and service improvement

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without your consent, except in the following cases:

• When required by law
• When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain your consent
• When it is necessary to cooperate with a national agency, local government, or an individual or entity entrusted by them in performing legally prescribed affairs, and obtaining your consent would interfere with the performance of such affairs

5. Security Management of Personal Information

The Company provides necessary and appropriate supervision to its employees to ensure the security management of personal information against risks such as loss, destruction, alteration, and leakage. When the Company outsources all or part of the handling of personal information, it provides necessary and appropriate supervision to ensure the security management of personal information at the outsourcing destination.

6. Disclosure, Correction, and Deletion of Personal Information

Customers can request the Company to disclose their personal information (notification of purpose of use, disclosure, correction/addition/deletion of content, suspension or deletion of use, suspension of provision to third parties) in accordance with the procedures prescribed by the Company. For specific procedures, please contact the inquiry desk below.

7. Use of Cookies

The Company's website may use technologies such as cookies to provide better services to customers. This allows us to understand customer usage patterns and improve our services. Customers can refuse to accept cookies by changing their browser settings, but in that case, some services may not be available.

8. Changes to Privacy Policy

The Company may change this Policy in accordance with changes in laws and regulations. The revised Privacy Policy shall become effective when posted on the Company's website.

9. Contact Information

For inquiries regarding the handling of personal information, please contact us below.

Effective Date: January 1, 2025